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Tuesday, September 23, 2008
Happy Customer (Alex Optical)I'd just relocated to Phoenix Arizona from New York so needless to say my money was extremely low. During my move
I managed to brake the only pair of eyeglasses I owned. To make a long story short I searched the yellow pages and found
an ad for Alex Optical. I was totally surprised at the prices and services. The timeline was even more unbelievable. They had
my glasses ready the next day. Alex Optical, thank you for making my life easier, I will be a happy customer for life.
Cindy
8:05 am mdt
Sunday, September 14, 2008
Alex Optical Inc. Happy CustomerI’d just moved to Phoenix Arizona so pointless to say my money was low. During my move I broke the only pair of
eyeglasses I owned. To make a long story short I looked in the yellow pages and found an ad for Alex Optical. I was totally surprised at the prices and services. The timeline was even more unbelievable. They had
my glasses ready the next day. Alex Optical, thank you for making my life easier, I will be a happy customer for life.
Cindy
8:47 pm mdt
Thursday, September 11, 2008
Satisfied Customer!When I first visited Alex Optical I had just arrived in town for a business meeting. As I was getting my rental car,
I pulled my glasses from my pocket and they broke. The earpiece had snagged on my pocket. I needed my glasses. I am blind
without them. I checked the phone book and called Alex Optical.
The man said for me to come in and they would see what
they could do. I have a high prescription, a -4.00, and my last pair of glasses I had to wait two weeks before receiving them.
Upon arriving at Alex Optical I was impressed with the customer service I received.
The customer service was what I
refer to as, “good old fashioned customer service.” The optician was nice and polite and was inquisitive of needs. The optician
was interested in me, trying to make sure all my eyecare needs were met. I bought two pair of glasses that day, and received
both pairs in about one hour.
Because of the customer service I experienced at Alex Optical this company has gained
a customer for life. I tell all my friends who live in Phoenix to go to Alex Optical because they will be pleased with the
exceptional customer service and knowledgeable staff.
Quality Eyeglasses:
In the past,
I have gotten my prescription eyeglasses at such places as Lenscrafters, Eyemasters, Costco, and Sam’s Club optical. I have
never been pleased with the results. I have been told I have a high prescription and there is nothing that can be done about
the thick edge of the lens.
I was discussing this with a friend and they suggested I go to Alex Optical. I went to
Alex Optical and they were able to take care of my eyecare needs. I told them about my concern about the thick edge and they
suggest a high index lens. I decided to purchase a pair of glasses and see if the quality was better than the competition.
I was amazed when I received my pair of glasses.
The edge thickness was hardly noticeable, and the glasses felt light-weight
on my face, not heavy and bulk like previous eyeglasses. The frame was sturdy and well-crafted, and I had transition lenses.
The quality was amazing and at a reasonable price, unlike the other places.
I tell all my friends who wear glasses
to go to Alex Optical because of their quality. You can tell that Alex Optical is committed to quality and ensuring the customer
receives a quality pair of prescription eyeglasses.
Custom Lens Designs:
I have a three-piece
drilled rimless frame that have a unique shape of lens. I wanted to get my prescription lenses put into this frame. I like
the shape and wanted to keep this shape for my prescription. I went to various places like Lenscrafters and Eyemasters and
was basically told they wouldn’t touch it with a ten foot pole.
I went to Alex Optical and they told me there would
be no problem in doing that for me. Their expert drill technician personally helped me and told me it could be done. I was
able to get the lenses that go light to dark as well in my frame, in my prescription, and the shape I wanted.
I received
my custom eyeglasses in about four days because of the drilling process and the anti reflective coating process. I was very
pleased with the custom service I received from Alex Optical which is what sets this company apart from the others.
2:11 pm mdt
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